Read guest reviews

Coddiwomple Cabin

East Sussex, United Kingdom
Downash Wood

Our low price promise from £189 £189 p/n

Cabin
Sleeps 2
One king-size bed

Not suitable for children

Not suitable for pets

Skip out of London and an hour later you’ll be firing up the hot tub at this chic and peaceful woodland cabin with views of Bewl Water

Overview
Essentials
Location
Food & Drink
Experiences
Your Hosts

Overview

Nestled in its own private woodland at Downash Wood, Coddiwomple Cabin sits with views of Bewl Water and a sense of nature, privacy and freedom that makes the city feel a lifetime away. Between dips in the outdoor Luv Tub, you can wander the trails round the huge reservoir, pop into the cafes of Ticehurst, visit Hastings and charming Rye on the coast, or stroll up to any of three great local pubs, although you might want to keep a torch handy for coming home. Even when you’re idling at the cabin, you’ll find yourself surrounded by nature, with birds, butterflies, pheasants, badgers and more thriving in the carefully managed woodlands and sometimes lambs in the neighbouring fields. However you spend your days, you’ll come back to fire up the tub and soak surrounded by the peaceful sounds of nature.

The cabin’s flourishes of design don’t stop at the hot tub or the chunky wooden recliners on the deck. Inside you’ll find a chic space with soft cedar tones and ingenious upcycling with lamps made from cameras and stag antlers found in Downash Wood. There’s a king-size bed, a kitchen area with oven, hobs and fridge/freezer as well as the BBQ fire pit outside, and an en suite bathroom with a hot shower and flushing loo. You’ll find milk, juice, tea and coffee waiting for you and can order a range of lovely locally produced food and drink from Eggs to Apples, who will deliver your order on the day you arrive. It’s a couple of minutes walk to the parking area, which is the only place where you’re likely to meet guests of the treehouses and second cabin at Downash Wood. Once you’ve loaded up your trolley and headed down to the cabin, the woods are all yours and you can sit back in the tub and let all your cares steam up into the sky.

The important stuff

Check in at any time from 3 pm - you will receive access details via email a few days beforehand
Check out by 10 am
Bring torches, wellies and walking boots
Good 4G Mobile phone signal
No WiFi
Hot tub is for the private use of Coddiwomple guests and is included in the price
Free on-site allocated parking space
No smoking

Sleeping arrangements

One king-size bed

Cooking

Oven and hob
Fridge with freezer compartment
We provide teas, instant coffee, freshly ground locally roasted coffee, sugar, fresh milk and juices and cooking oil, salt and pepper
Kettle and toaster
All cooking utensils, pots, pans and crockery and cutlery provided
BBQ firepit
We provide all the logs, kindling, firelighters and matches free of charge

Washing

Electric shower
Mains connected flushing toilet
Bathroom toiletries provided

Heating, lighting & bedding

Bed linen and towels provided
Electric under floor heating
Electric lighting
Plug sockets
Hair dryer

Entertainment

Bluetooth speakers
Outdoor hot tub
TV with freeview
Playing cards and board games
Walking distance to Bewl Water Reservoir where you can walk or cycle the round reservoir route, hire bikes, go trout fishing, paddleboard or use the Aqua Park (time of year dependent)

Downash Wood, Tinkers Lane, Ticehurst, East Sussex, TN5 7LU

Main road turn off: ///notes.teaches.soggy

For Daisy Chain Cabin: ///theme.masterpiece.providing

Directions and access details will be sent (via email) to guests by the owners a few days before arrival - please keep an eye out on your emails and if you don't receive it, please email the Owner directly using the contact details on the C&S booking confirmation.

By public transport

The nearest train stations are Stonegate 3.5 miles away or Wadhurst which is 5 miles away both with direct train services from London in just over 1 hour.

It is then possible to catch the 254 bus from Wadhurst station to Tinkers Lane "Dale Hill" bus stop and the site is a short 0.3 mile walk down Tinkers Lane. Alternatively cycling to the site is a viable option and you will then have your bike ready to cycle the Bewl Water route during your stay.

Owners recommend the below taxi companies. It is advisable to book in advance:

Prue from Timebusters Taxi - 07399162330
Boaz from RSA Taxi - 07837064853

At Downash Wood

Tinkers Treehouse, The Oakey Koakey Treehouse, Daisy Chain Cabin, Coddiwomple Cabin & Hidey-hole Cabin: Tea, locally-roasted coffee (Bean smitten) and hot chocolates all provided on arrival. Locally produced milk and fruit juice plus a little treat on arrival.

Willow the Wisp: Tea, coffee, hot chocolates and UHT milk all provided on arrival.

A locally sourced day or breakfast hamper can be provided at an additional charge from a fantastic local farm shop called eggs to apples. Please contact them direct at hello@eggstoapples.co.uk or 01580860566 for more information and to place your order.

Nearest shops

There is a local village convenience store in Ticehurst Village which you can walk to through fields or on public footpaths in about 15 minutes, or on roads in 25 minutes. Alternatively, in the car it's a 3-minute drive.

On the way to Downash Wood if coming southbound, there is a BP petrol station with M&S shop on the A21, 17 minutes away.

There are two BP garages on opposite sides of the road south of Downash Wood at Hurst Green known as Ashdene petrol station A21. They both have Budgens in them with a good selection of food and drinks.

Hawkhurst is an 8-minute drive away with a Waitrose and Tesco in the high street.

Places to eat

The Bull Inn is a quintessentially British pub with fantastic food and service in two bars, restaurant and large outdoor spaces with a children’s play area. A great place to walk to and enjoy lunch in the garden or dinner in the restaurant.

The Bell Inn - Winner of the best pub in the South East in 2017, this pub goes from strength to strength and is only 15 minute walk or 3 minute drive away. A quirky hotel and gastro pub in the heart of Ticehurst village with numerous well thought out talking points. Warm and comfortable bar and restaurant areas with log fires and friendly service serving locally produced food and drink.

Eggs to Apples farm shop and café is where our guest hampers come from and is a fantastic farm shop offering locally sourced and produced food and drink in a friendly and foodie heaven way.

Weald Smokery ‘The Kiln Room’ serves a seasonally changing breakfast and lunch menu where their ethos is ‘Eat it, love it, buy it’ from their onsite farm and smokery shop.

The Cherry Tree Inn at Dale Hill - family friendly pub serving great food in a cosy restaurant or pub area or outside on the fantastic raised terraced garden area with great views and a children’s play area.

At Downash Wood

Wildlife watching, including bird watching (buzzards, woodpeckers and barn owls to name but a few), butterflies, badgers, rabbits, and deer.

Sheep conservation graze the land and lambs can be enjoyed at the right time of year.

Bewl Water Reservoir next door for wild swimming, paddle boarding, trout fishing, aqua park and watersports.

Bedgebury Pinetum for walking and cycling in a forest.

Places to visit

For hosts favourite recommendations, check out the Downash Wood Places To Visit Page

Bewl Water Reservoir is the largest stretch of open water in the South East and is next door to Downash Wood. The 800 acre site is set within an Area of Outstanding Natural Beauty in the heart of the High Weald, open all year round to enjoy stunning views over the reservoir while walking or cycling the 12.5 mile round reservoir route. There is a water taxi at certain times of the year for those who don’t want to walk the whole length and water sports for the more adventurous and bike hire available at the visitor centre.

Bedgebury Pineatum - home to one of the world’s finest conifer collections, this is the perfect place for walking and enjoying life in a spectacular world of trees. The forest offers miles of fantastic bike trails, riding and playing as well as the Go Ape adventure playground

Ticehurst Village - a quintessentially English village with independent shops including bakers, fish mongers, art and craft shops and café, as well as the award-winning pub, the Bell Inn, and a lovely ancient church and village greens. Well worth a walk into the village to look around, and you could follow the Ticehurst and Flimwell welly walk which passes very close to Downash Wood.

Scotney Castle is a country house, 14th century moated castle in a beautiful wooded estate, great fun for all the family.

Bodium Castle is an archetypal 14th century moated castle with ruined interior, a glimpse of a medieval splendour.

Bodium Boating Station is for days messing around on or in the river and to explore the garden of England and 1066 country, boat hire, Kayak, SUP, canoe or wild swim, before enjoying a well deserved lunch in the Lime Wharf café, which enjoys views over the river and beyond.

Hawkhurst Fish Farm is a selection of fishing lakes which can be enjoyed along with the wildlife from the lakeside café with lovely alfresco dining.

Hastings seaside town is a traditional fishing town with lots of traditional seaside fun and games for all the family.

Rye town is a medieval citadel huddled against invaders and the sea, Rye reveals its history gently. Today its home to a myriad of art, curiosities and cosy pubs, as well as modern boutique hotels and contemporary restaurants serving the best that Sussex has to offer from land and sea. Built on smuggled secrets and timeless tales, Rye has nooks and crannies to explore and distant views across Romney Marsh to ponder.

Batemans house is a Jacobean house, home of Rudyard Kiplier

Kent and Sussex Railway where you can watch and ride on traditional steam trains including the Wealden Pullman where you can enjoy a silver service meal while winding through the Rother valley

Royal Tunbridge Wells and the pantiles is a fantastic Kent town with inside shopping centre, high street and the Pantiles, which is a Georgian colonnade in the south of the town. Lovely architecture throughout and something for everyone

Filmwell Park is a 5 minute drive away and has a superb restaurant, bike hire and woodland to explore - it’s a sustainable woodland project

Meet Stephen & Jane

Stephen grew up on a farm in Kent and Jane is a city girl at heart having grown up in London. They bought Downash Wood as a family retreat, while the kids finish their schooling in South London. Their son dreamt of a treehouse in the woodland and Stephen spent the next three years obtaining planning permission and building their dream secluded treehouses and cabins to share with guests.

Wildlife & Environment

The treehouses and cabins are set within five acres of deciduous woodland known as Downash Wood. Downash Wood is bordered by Bewl Water Reservoir on the north side and Tinkers Lane on the south side. The land is on the borders of Kent and East Sussex, close to three ancient settlements of Three Leg Cross to the West, Ticehurst to the South and Flimwell to the East. Ticehurst being the larger of the villages offering superb village facilities including the Bell Inn which was crowned the best pub in the South East by the National Pub and Bar Awards in 2017. Ticehurst is a quintessential British village with local independent shops, pubs and restaurants as well as a village hall and church.

Downash Wood is bordered by Bewl Water which is the largest stretch of open water in the South East. Set in 800 acres, the visitor attraction offers walking and cycling by land and fishing and boating by water, as well as the Aqua park, lasertag and special seasonal events.

Resident deer, active badger setts, plenty of pheasants and rabbits can be found at Downash Woods. Buzzards, woodpeckers, barn owls and other birds can be spotted, and butterflies at the right time of year. There are meadow areas with a variety of grasses and wild flowers.

Overview

Nestled in its own private woodland at Downash Wood, Coddiwomple Cabin sits with views of Bewl Water and a sense of nature, privacy and freedom that makes the city feel a lifetime away. Between dips in the outdoor Luv Tub, you can wander the trails round the huge reservoir, pop into the cafes of Ticehurst, visit Hastings and charming Rye on the coast, or stroll up to any of three great local pubs, although you might want to keep a torch handy for coming home. Even when you’re idling at the cabin, you’ll find yourself surrounded by nature, with birds, butterflies, pheasants, badgers and more thriving in the carefully managed woodlands and sometimes lambs in the neighbouring fields. However you spend your days, you’ll come back to fire up the tub and soak surrounded by the peaceful sounds of nature.
The cabin’s flourishes of design don’t stop at the hot tub or the chunky wooden recliners on the deck. Inside you’ll find a chic space with soft cedar tones and ingenious upcycling with lamps made from cameras and stag antlers found in Downash Wood. There’s a king-size bed, a kitchen area with oven, hobs and fridge/freezer as well as the BBQ fire pit outside, and an en suite bathroom with a hot shower and flushing loo. You’ll find milk, juice, tea and coffee waiting for you and can order a range of lovely locally produced food and drink from Eggs to Apples, who will deliver your order on the day you arrive. It’s a couple of minutes walk to the parking area, which is the only place where you’re likely to meet guests of the treehouses and second cabin at Downash Wood. Once you’ve loaded up your trolley and headed down to the cabin, the woods are all yours and you can sit back in the tub and let all your cares steam up into the sky.

Read more
Essentials
The important stuff
- Check in at any time from 3 pm - you will receive access details via email a few days beforehand
- Check out by 10 am
- Bring torches, wellies and walking boots
- Good 4G Mobile phone signal
- No WiFi
- Hot tub is for the private use of Coddiwomple guests and is included in the price
- Free on-site allocated parking space
- No smoking
Sleeping arrangements
One king-size bed
Cooking
- Oven and hob
- Fridge with freezer compartment
- We provide teas, instant coffee, freshly ground locally roasted coffee, sugar, fresh milk and juices and cooking oil, salt and pepper
- Kettle and toaster
- All cooking utensils, pots, pans and crockery and cutlery provided
- BBQ firepit
- We provide all the logs, kindling, firelighters and matches free of charge
Washing
- Electric shower
- Mains connected flushing toilet
- Bathroom toiletries provided
Heating, lighting & bedding
- Bed linen and towels provided
- Electric under floor heating
- Electric lighting
- Plug sockets
- Hair dryer
Entertainment
- Bluetooth speakers
- Outdoor hot tub
- TV with freeview
- Playing cards and board games
- Walking distance to Bewl Water Reservoir where you can walk or cycle the round reservoir route, hire bikes, go trout fishing, paddleboard or use the Aqua Park (time of year dependent)
Location

Getting there

Downash Wood, Tinkers Lane, Ticehurst, East Sussex, TN5 7LU

Main road turn off: ///notes.teaches.soggy
For Daisy Chain Cabin: ///theme.masterpiece.providing
Directions and access details will be sent (via email) to guests by the owners a few days before arrival - please keep an eye out on your emails and if you don't receive it, please email the Owner directly using the contact details on the C&S booking confirmation.
By public transport
The nearest train stations are Stonegate 3.5 miles away or Wadhurst which is 5 miles away both with direct train services from London in just over 1 hour.
It is then possible to catch the 254 bus from Wadhurst station to Tinkers Lane "Dale Hill" bus stop and the site is a short 0.3 mile walk down Tinkers Lane. Alternatively cycling to the site is a viable option and you will then have your bike ready to cycle the Bewl Water route during your stay.
Owners recommend the below taxi companies. It is advisable to book in advance:
Prue from Timebusters Taxi - 07399162330
Boaz from RSA Taxi - 07837064853
Food & Drink

At Downash Wood
Tinkers Treehouse, The Oakey Koakey Treehouse, Daisy Chain Cabin, Coddiwomple Cabin & Hidey-hole Cabin: Tea, locally-roasted coffee (Bean smitten) and hot chocolates all provided on arrival. Locally produced milk and fruit juice plus a little treat on arrival.
Willow the Wisp: Tea, coffee, hot chocolates and UHT milk all provided on arrival.
A locally sourced day or breakfast hamper can be provided at an additional charge from a fantastic local farm shop called eggs to apples. Please contact them direct at hello@eggstoapples.co.uk or 01580860566 for more information and to place your order.
Nearest shops
There is a local village convenience store in Ticehurst Village which you can walk to through fields or on public footpaths in about 15 minutes, or on roads in 25 minutes. Alternatively, in the car it's a 3-minute drive.
On the way to Downash Wood if coming southbound, there is a BP petrol station with M&S shop on the A21, 17 minutes away.
There are two BP garages on opposite sides of the road south of Downash Wood at Hurst Green known as Ashdene petrol station A21. They both have Budgens in them with a good selection of food and drinks.
Hawkhurst is an 8-minute drive away with a Waitrose and Tesco in the high street.
Places to eat
The Bull Inn is a quintessentially British pub with fantastic food and service in two bars, restaurant and large outdoor spaces with a children’s play area. A great place to walk to and enjoy lunch in the garden or dinner in the restaurant.
The Bell Inn - Winner of the best pub in the South East in 2017, this pub goes from strength to strength and is only 15 minute walk or 3 minute drive away. A quirky hotel and gastro pub in the heart of Ticehurst village with numerous well thought out talking points. Warm and comfortable bar and restaurant areas with log fires and friendly service serving locally produced food and drink.
Eggs to Apples farm shop and café is where our guest hampers come from and is a fantastic farm shop offering locally sourced and produced food and drink in a friendly and foodie heaven way.
Weald Smokery ‘The Kiln Room’ serves a seasonally changing breakfast and lunch menu where their ethos is ‘Eat it, love it, buy it’ from their onsite farm and smokery shop.
The Cherry Tree Inn at Dale Hill - family friendly pub serving great food in a cosy restaurant or pub area or outside on the fantastic raised terraced garden area with great views and a children’s play area.
Experiences

At Downash Wood
Wildlife watching, including bird watching (buzzards, woodpeckers and barn owls to name but a few), butterflies, badgers, rabbits, and deer.
Sheep conservation graze the land and lambs can be enjoyed at the right time of year.
Bewl Water Reservoir next door for wild swimming, paddle boarding, trout fishing, aqua park and watersports.
Bedgebury Pinetum for walking and cycling in a forest.
Places to visit
For hosts favourite recommendations, check out the Downash Wood Places To Visit Page
Bewl Water Reservoir is the largest stretch of open water in the South East and is next door to Downash Wood. The 800 acre site is set within an Area of Outstanding Natural Beauty in the heart of the High Weald, open all year round to enjoy stunning views over the reservoir while walking or cycling the 12.5 mile round reservoir route. There is a water taxi at certain times of the year for those who don’t want to walk the whole length and water sports for the more adventurous and bike hire available at the visitor centre.
Bedgebury Pineatum - home to one of the world’s finest conifer collections, this is the perfect place for walking and enjoying life in a spectacular world of trees. The forest offers miles of fantastic bike trails, riding and playing as well as the Go Ape adventure playground
Ticehurst Village - a quintessentially English village with independent shops including bakers, fish mongers, art and craft shops and café, as well as the award-winning pub, the Bell Inn, and a lovely ancient church and village greens. Well worth a walk into the village to look around, and you could follow the Ticehurst and Flimwell welly walk which passes very close to Downash Wood.
Scotney Castle is a country house, 14th century moated castle in a beautiful wooded estate, great fun for all the family.
Bodium Castle is an archetypal 14th century moated castle with ruined interior, a glimpse of a medieval splendour.
Bodium Boating Station is for days messing around on or in the river and to explore the garden of England and 1066 country, boat hire, Kayak, SUP, canoe or wild swim, before enjoying a well deserved lunch in the Lime Wharf café, which enjoys views over the river and beyond.
Hawkhurst Fish Farm is a selection of fishing lakes which can be enjoyed along with the wildlife from the lakeside café with lovely alfresco dining.
Hastings seaside town is a traditional fishing town with lots of traditional seaside fun and games for all the family.
Rye town is a medieval citadel huddled against invaders and the sea, Rye reveals its history gently. Today its home to a myriad of art, curiosities and cosy pubs, as well as modern boutique hotels and contemporary restaurants serving the best that Sussex has to offer from land and sea. Built on smuggled secrets and timeless tales, Rye has nooks and crannies to explore and distant views across Romney Marsh to ponder.
Batemans house is a Jacobean house, home of Rudyard Kiplier
Kent and Sussex Railway where you can watch and ride on traditional steam trains including the Wealden Pullman where you can enjoy a silver service meal while winding through the Rother valley
Royal Tunbridge Wells and the pantiles is a fantastic Kent town with inside shopping centre, high street and the Pantiles, which is a Georgian colonnade in the south of the town. Lovely architecture throughout and something for everyone
Filmwell Park is a 5 minute drive away and has a superb restaurant, bike hire and woodland to explore - it’s a sustainable woodland project
Your Hosts

Meet Stephen & Jane
Stephen grew up on a farm in Kent and Jane is a city girl at heart having grown up in London. They bought Downash Wood as a family retreat, while the kids finish their schooling in South London. Their son dreamt of a treehouse in the woodland and Stephen spent the next three years obtaining planning permission and building their dream secluded treehouses and cabins to share with guests.
Wildlife & Environment
The treehouses and cabins are set within five acres of deciduous woodland known as Downash Wood. Downash Wood is bordered by Bewl Water Reservoir on the north side and Tinkers Lane on the south side. The land is on the borders of Kent and East Sussex, close to three ancient settlements of Three Leg Cross to the West, Ticehurst to the South and Flimwell to the East. Ticehurst being the larger of the villages offering superb village facilities including the Bell Inn which was crowned the best pub in the South East by the National Pub and Bar Awards in 2017. Ticehurst is a quintessential British village with local independent shops, pubs and restaurants as well as a village hall and church.
Downash Wood is bordered by Bewl Water which is the largest stretch of open water in the South East. Set in 800 acres, the visitor attraction offers walking and cycling by land and fishing and boating by water, as well as the Aqua park, lasertag and special seasonal events.
Resident deer, active badger setts, plenty of pheasants and rabbits can be found at Downash Woods. Buzzards, woodpeckers, barn owls and other birds can be spotted, and butterflies at the right time of year. There are meadow areas with a variety of grasses and wild flowers.
Reviews

Our guests say...

We had a lovely time. It was well signposted, had the necessary amenities, and lots of care taken by the hosts. We had a lovely couple of days away.
31/01/2024

Emily

Absolutely perfect. Cabin is beautiful and cosy, the hot tub is out of this world and the surround is wonderful. Everything has been thought of in the cabin, you didn't want for anything.
24/01/2024

Claire

Absolutely loved my stay. I wanted to escape London and immerse myself in nature and this place offers exactly that. It's so easy to get to on the train from London and has all the amenities you could need. I will definitely be coming back and exploring more of the area. Pro tip: if you are getting the train make sure you book a taxi from the station, call Prue from Time busters Taxis (details in CC location section) , she was an absolute delight!
17/01/2024

Sam

The Cabin was amazing. Everything had been thought of, it was clean, in a lovely setting and had everything we needed! I would definitely recommend and the area was wonderful too. Some great local pubs and restaurants. Directions and guest information was super helpful. Best cabin we have stayed in!
08/12/2023

Karris

It was a wonderful stay. Beautiful location, great walk around Bewl Water, great pubs and restaurants, attentive hosts and amazing starry skies at night. All mod cons in the cabin, we loved it.
03/11/2023

Gordon

Everything was great and we had a lovely stay.
25/10/2023

Aliaon

We loved it! A dreamy cabin, unplugged from the hustle and bustle, where you wake up to bird song and morning dew on the fields.
06/09/2023

Lydia

What an incredible stay, it was absolutely perfect. We stayed for our Wedding Anniversary and it was absolute bliss.
28/08/2023

Fozia

We booked Coddiwomple cabin to celebrate our 20th wedding anniversary, it was perfect, we loved the look and smell of the cedar cabin, it was comfortable, cosy and very romantic and relaxing.
25/08/2023

Elizabeth

Amazing felt totally spoilt.
07/08/2023

theresa

Loved our stay here. The cabin is so cute and well kitted out (we loved the hot tub and the super comfy bed!). Location is fantastic, you really are in the middle of the woods surrounded by nature and the neighbouring villages are gorgeous with some great pubs etc.. Check in was great and really easy thanks to the helpful info from Stephen and Jane. Would definitely recommend.
24/07/2023

Hayley

Just a perfect little spot, lots of low key things to do nice pubs nearby and the bewl resevoir walk was a good afternoon out. Really well thought through location. Would love to come back again.
17/07/2023

Reuben

We enjoyed tonight at Coddiwomple cabin- the host had thought of everything, and it really was a home from home. From a privacy aspect, it was perfect and very secluded and quiet. The cabin was clean and well equipped and outside areas were beautiful. We enjoyed barbecues and stargazing at the fire pit and in the daytime we visited Bodiam Castle. The open space, the cabin was located in was beautiful with wildflowers and butterflies galore.
05/07/2023

Claire

Amazing cabin that gave us what we wanted and more. So private and peaceful, felt like a little retreat. The hot tub was so worth having, sipping wine looking at the stars was amazing. Lovely walk into the village around Bewl water, far enough but nothing crazy. Lots of lovely country pubs but decided just to go sit and relax at cabin as it was just too lovely not to. We cooked both nice in a lovely little kitchen with everything we needed. BBQ was great too. We loved it so much thinking of booking for Christmas!
07/06/2023

Jenni

Our stay at Coddiwomple Cabin was calm, relaxing and just absolutely perfect. We wanted to go somewhere where we could completely switch off and this was the place for it! From the moment we arrived we were calm. The hot tub and fire were perfect, it was so fun bringing the hot tub to life using the log burner. We loved sitting in the tub under the stars and listening to the sound of nothing around us. I love how the cabin was so secluded yet felt so safe, and the view of Bewel Water was brilliant! I wish we had booked for longer because I could easily get well and truly lost there!
20/03/2023

Hannah

Brilliant!
24/02/2023

James

We loved our stay at Coddiwomple Cabin. The cabin itself was perfect. Simplistic but still really well equiped and so cosy! The extra 'birthday' touches that I had asked for were a lovely addition and a nice surprise for my partner. Being able to completely switch off and just enjoy nature was priceless. We both relaxed into cabin life so quickly like a big sigh of relief. Waking up to the view our of the picture frame window was my favourite part. I would highly recommend Coddiwomple Cabin, or the other cabins at Downashwood.
17/02/2023

Jenna

Wonderful place. Peaceful. Beautifully arranged.
08/02/2023

liz

Absolutely perfect in every way! The cute, finer details just made it that extra bit special.
04/01/2023

Chloe

Rural location with many walks, relaxing, exploring aspects to enjoy. Comfortable accommodation with wood fired hot tub and decking area, all within the trees, surrounding wildlife and enjoyable time in all weathers - the rain on the roof, the full moon, clouds, stars, sunshine- we spent a very tranquil and rejuvenating week at the cabin.
07/11/2022

Helen

We absolutely loved our three night stay at the Coddiwomple Cabin. Such a relaxing, quiet and special little place hidden in such gorgeous green surroundings. It was clean, well equipped and the owners were really helpful.
14/10/2022

Jade

It was exactly as seen on the pictures. The cabin clean and cosy, equipped with everything needed for few days stay. The hot tab was a great experience and walking around the surrounding areas was a great option as well. It is very secluded place to disconnect from the busy city life.
21/09/2022

Kris

Lovely cabin in a great location. So peaceful and quiet.
14/09/2022

Anneka

From the moment we arrived our stay was wonderful! Such a clean well looked after cabin with the beautiful hot tub. The treats left for us in the kitchen were such a nice touch and it was nice to be able to switch off an relax for a few days and just watch the birds from the tub.
24/08/2022

Holly

We had the most amazing time at this beautiful cabin which has everything you could need for a relaxing and luxurious break amongst nature. We loved the hot tub which once heated, stayed pretty hot for the time we were there, and the general decor of the cabin was lovely, it had a very woodland but also modern feel to it. The place was immaculate with a lot of thoughtful small touches and the location was perfect - close to some lovely country pubs and on the outskirts of Bewl Water whilst also feeling like it was miles from anywhere.
19/08/2022

Rhiannon

Very relaxed and peaceful 4 night stay. Cosy and well furnished cabin. Hot tub was great and easy to use. Easy to find, ample parking. Lots to do in and around the local area and plenty of nice farm shops and restaurants to eat and drink at.
11/07/2022

Andrew

We stayed for a lovely long weekend in Coddiwomple Cabin, enjoying the local sites, activities and wildlife
13/05/2022

Tom

The most amazing cabin, our stay exceeded our expectations. Everything was so well thought out. The location was amazing and it felt so quiet and secluded, making for the most relaxing time away.
25/04/2022

Sophie

We had an amazing 2 night stay at coddiwomple cabin, we made plenty of use of the outdoor wood fired hot tub and barbeque. It was lovely to come back to after a long walk during the day. It felt great to be surrounded by nature and wake up to beautiful countryside views in the mornings.
04/04/2022

Grace

Lovely peaceful cabin in the beautiful countryside. Extremely comfy bed. Perfect for a relaxing weekend away!
01/04/2022

Charlotte

We had a long weekend in East Sussex in the cabin and it was the perfect break from the city. The cabin felt remote and secluded despite being only over an hour from London.
18/03/2022

Morna

The cabin was comfortable and had everything we needed for a relaxing weekend. We loved that we were tucked away in the trees but with a view of Bewl water. The highlight was the log fired hot tub. While it was quite a commitment to get it warmed up, once we were in, it was a really special experience.
04/03/2022

Vicky

Nice location with great local walks. Hot tub under the stars was fab. Due to storms some local places were shut but we found other things to do. Overall a nice relaxing break.
18/02/2022

Joanne

Our recent stay was beyond perfect! Relaxing in the hot tub on a cold night, looking up at the stars and hearing all the animals and the wind pass through the trees. I couldn't have spent a weekend away with my partner in a more romantic place!
11/02/2022

Jade

We loved this place, great nice and quiet local.
19/01/2022

Gabriella

Amazing, peaceful and restoring. Loved the wood burning hot tub and proximity to nature!
12/01/2022

Jessica

Lovely stay. Super peaceful relaxing environment.
31/12/2021

Lucy

Our stay was lovely despite the weather! The cabin was clean cozy and there was delicious treats on arrival. The layout was really good. A lovely experience and place that will be forever in our memories as it is where my partner proposed!
01/12/2021

Lauren

We had a wonderful stay at Coddiwomple Cabin! The whole complex was beautiful and very secluded which is great for escapism! The facilities were great and we felt very at home, would of loved to stay longer! Thank you Stephen & Jane!
17/11/2021

Jessica

The cabin was lovely, clean and tidy and was set in a beautiful picturesque location. Waking up to sheep walking past our door at breakfast, and waking up to forest views we can watch from bed were highlights. While we weren't able to enjoy the hot tub on night one - it took us a long time to heat up as the logs were damp, and then we had a proper British downpour - we were able to get plenty of use out of it the next day, and we enjoyed a cosy game of Scrabble inside instead.
20/10/2021

Sophie

Peaceful and enjoyable with all mod cons and luxury in the woods
08/10/2021

Gillian

We came here for myself and my boyfriends anniversary and it was absolutely gorgeous. The cabin itself is perfect for two people, and the hot tub was bloody glorious. It is fire lit so adds to the fun of staying somewhere quite secluded and heating it up yourself. Once it did get hot it was so nice to be sat under the stars. Only comment on this would be that there could have been a little more lighting on the outside as it was close to pitch black in the evening. The bed is nice and large and the sheets were like sleeping in the clouds, great quality bedding goes a longggggg way. We also paid for the rose petals on the bed, marshmallows and a bottle of Prosecco which was there when we arrived which was a nice touch to be able to do. And the view of the trees in the morning out of the big window was so lovely I could have stayed there all day.
04/10/2021

Chloe

We had a wonderful time in coddiwomple cabin. Stephen and Jane are excellent hosts and made everything about the stay so easy. There was a lovely selection of teas, coffee and very delicious biscuits. The hot tub was fun to prepare and great to relax in. The cabin itself is very cosy but also functional. Location is fantastic - great to get to from London. Ticehurst is a charming village just a short walk away. There are so many lovely things to do in the local area, we loved the pinetum. I highly recommend coddiwomple and we remember our time there with joy.
01/10/2021

Emily

A fantastic couple of days, full of relaxation and surrounded by nature. I was really lucky with the weather and managed to see an incredible sunrise, whilst I was also able to chill in the hot tub under the stars. A change in circumstances led to me taking this trip on my own, but taking a solo trip did not take away from the great experience and ive come back home feeling refreshed.
29/09/2021

Danny

We had such a lovely stay at the cabin, it was very clean with up to date decor, an amazing bbq and hot tub. Was the perfect short break, in an ideal location which was peaceful and located close to castles, pubs, towns etc. Will definitely be returning !
22/09/2021

Arianna

We had a great time in the cabin, it was the perfect place to stay and get away from it all. It was so quiet and peaceful and we were able to sit outside and watch the stars in the evening. It is ideally placed to explore the local areas with a nice walk to a local pub round Bowl water.
13/09/2021

Susie

We had an amazing few days In Coddiwomple cabin, it has everything you need, surrounded by nature & very close to lots of things to do
03/09/2021

Sallie

The cabin is excellent. Really clean and thoughtfully decorated. Loved the location and the space and hot tub on the decking. Enjoyed playing Scrabble in the evening between dips. We asked for more towels and firewood during our stay which was sorted quickly. A relaxing stay in a beautiful location. We enjoyed a walk around Bewl Water one day. Llama trekking the next. A good location to explore the area.
16/08/2021

Rhian

Perfect location/ tranquility / a perfect getaway from the hustle & bustle of life, a very high standard cabin with attention to every detail. Credit to the owner's & their team, it was our 1st anniversary so i ask Stephen & Jane for a special request to which they exceeded pass my expectations
13/08/2021

Simon

Excellent cabin. Everything you could want and more. Quiet and secluded.
04/08/2021

Pete

Overall we had a fantastic long weekend stay at coddiwomple cabin. It was exactly what we need to unwind and relax after a stressful year! We especially loved the hot tub, we even stay in it for hours in the pouring rain!
30/07/2021

Emily

Our stay was absolutely amazing! So relaxing and such a beautiful place.
26/07/2021

Lisa

Blessed by good weather , we had a luxurious 2 night stay , feeling pampered by all the facilities in a gorgeous location . Lovely accommodation, beautifully fitted out …and the trolley in the car park for luggage was an example of the extra detail that made all the difference .
21/07/2021

Vanessa

We had a lovely break at down ash wood, was a peaceful location and had great facilities
12/07/2021

Lianna

Fantastic value for money, the place was filled with handy bits when we turned up, and the hot tub is easy to use and the surroundings are beautiful
09/07/2021

Daniel

We arrived slightly early for our two day trip. We were greeted with a stunning picturesque countryside and a beautiful and quaint cabin. The first thing we do as with many of our trips is heat up the hot tub ( which was a little more difficult as I think the wood was damp) but was able to get more kindling. The cabin itself was stunning, with a supply of local treats left by The owners. The pure still sound of nothing at night was bliss. The local village of Ticehurst was quirky. There was a beautiful walk around Bewl water.
07/07/2021

Sarah

It was truly an amazing stay, the cabin was so gorgeous with such a high spec finish. Although the weather wasn't great it did not deter from our stay, hot tub in the rain a first. Sitting out in nature in the dark with fire priceless.
05/07/2021

Carol

Lovely stay at this fantastic cabin. Very clean and felt luxurious. Amazing walk to the lake directly from the cabin. Great instructions and very quick response on any questions we had.
02/07/2021

Mette

Had a wonderful stay here, truly felt like we were the first people to actually stay in the cabin. Everything was great quality and so clean it felt new. The bed was super comfortable and enjoyed the local milk, apple juice and cookies. The hot tub was excellent, the first night we used it the wood had gotten wet and not being the outdoorsy types my sister and I couldn't figure out why it wasn't heating. However once we had dried wood it got up to temperature in 90mins and stayed toasty for 3 hour's.
21/06/2021

Caoimhe

Perfect weekend escape! We stayed 3 nights in Coddiwomple Cabin, which was stunning inside and out. The cabin was beautifully decorated with everything we needed and the gorgeous view from the bedroom made it feel even more magical. We enjoyed our breakfast outside on the decking each morning, listening to the birds and sheep outside our gate. The hot tub was amazing once we got it going (as the logs struggled to catch light), but thoroughly enjoyed the tranquility of nature surrounding the cabin. The cabin is in a great location, a 5 min walk to Bewl Water and a short drive to Bedgebury Forest which are both beautiful places to visit. The whole weekend was perfect and would definitely recommend, thank you for a serene stay at Coddiwomple!
11/06/2021

Tatjana

our stay was better than expected, the well furnished cabin was set in beautiful country side. A truly great experience
07/06/2021

Steve

The perfect little getaway for a couple of nights, where you can fully switch off, enjoy the surroundings and the amazing hot tub, it was pure bliss!
02/06/2021

Carrie

Hesitant to recommend as I would prefer to keep it a secret but in truth it is a perfect place for 2 people to chill out. We spent 5 nights at Coddiwomple - the cabin is thoughtfully & well designed & the owners have really thought of, & provided, everything you might need, from a very well equipped kitchen to a blue tooth speaker system & plenty of logs for the outside wood burners. The welcome pack was a nice touch with locally roasted coffee among other treats of biscuits, fruit juice, milk etc. The eco nature of the cabin is apparent & the deck is a perfect place to relax & look at the lovely view, watch the antics of the local pheasant & watch the birds visiting the feeders. We couldn't make full use of the deck as it rained quite a bit during our stay. Load of walks from the cabin & it is well worth walking the 13 mile route around Bewl resovoir (we walked it anti clockwise but think it would be nicer done clockwise). You can walk to The Bull at Three Legged Cross - we only had a drink but the food looked good & the staff were very friendly. Bedgbury pinetum is nearby & worth a visit but parking is costly. Would we stay at Coddiwomple again - Yes, yes, yes.
12/05/2021

Sue

This was booked as a surprise for my husbands 50th birthday. With everything that has happened in the last year, and with him being classed as vulnerable, I wanted somewhere that we could relax away from it all but with all the extra luxuries, especially as this was the first time he had been away from home in a year! Coddiwomple Cabin did not disappoint. There were complimentary items in the cabin which was a lovely extra, more than we were expecting tbh. Very relaxing stay. Just what was needed. Would recommend highly!
26/04/2021

Patricia

Wonderful stay at the coddiwomple cabin. Warm and excellently furnished. Great log burning hot tub. Remote area and contact free check in.
28/12/2020

Rachel

We stayed for 2 nights for my husband's 30th birthday and it was fantastic! The cabin is decorated amazingly down to the small details. The location is great, lots of walks and things to see around the area and a nice 15 minute walk to the pub! The hot tub is great too but we had a hard time lighting the fire as the logs were very damp!
16/12/2020

Radhika

We had the most perfect 2 night staycation in Coddiwomple Cabin at Downash Wood. Waking up to the stunning view of the woods is so peaceful and the outdoor hot tub is just dreamy. The beautifully designed cabin has everything covered from under floor heating, to Bluetooth built in ceiling speakers to plastic Prosecco flutes for a toast in the tub. I couldn’t fault Coddiwomple cabin and would 100% recommend. Thanks Stephen & Jane for a wonderful stay.
09/12/2020

Shelby

A really great stay!, new warm cabin. Comfortable bed and nice coffee, biscuits on arrival! Clear directions to location, not hard to get to at all. Secluded feel which was nice.
04/12/2020

lonn

The cabin is magical - even though it poured with rain the whole three days, it was a perfect escape from London. We loved the walk from the car park to the middle of the field where the cabin was - the stars looked incredible! It was perfect for cooking some small meals, and we enjoyed heading to some of the local pubs for a treat. The hot tub was fantastic, and it taught us a lot in keeping a fire going for hours to heat it! It was a perfect stay - would highly recommend!
02/12/2020

Phoebe

Reviews

We had a lovely time. It was well signposted, had the necessary amenities, and lots of care taken by the hosts. We had a lovely couple of days away.

31/01/2024

Emily

Absolutely perfect. Cabin is beautiful and cosy, the hot tub is out of this world and the surround is wonderful. Everything has been thought of in the cabin, you didn't want for anything.

24/01/2024

Claire

Absolutely loved my stay. I wanted to escape London and immerse myself in nature and this place offers exactly that. It's so easy to get to on the train from London and has all the amenities you could need. I will definitely be coming back and exploring more of the area. Pro tip: if you are getting the train make sure you book a taxi from the station, call Prue from Time busters Taxis (details in CC location section) , she was an absolute delight!

17/01/2024

Sam

The Cabin was amazing. Everything had been thought of, it was clean, in a lovely setting and had everything we needed! I would definitely recommend and the area was wonderful too. Some great local pubs and restaurants. Directions and guest information was super helpful. Best cabin we have stayed in!

08/12/2023

Karris

It was a wonderful stay. Beautiful location, great walk around Bewl Water, great pubs and restaurants, attentive hosts and amazing starry skies at night. All mod cons in the cabin, we loved it.

03/11/2023

Gordon

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Booking Terms

Canopy & Stars low price promise

Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)

What does ‘from price’ mean?

Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.

Agency Terms & Conditions

Except where otherwise specified, we Sawday’s Canopy & Stars Ltd (Company No 09088366) of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. As an Agent we act as an intermediary between you and the owner (‘’Owner’’) of the holiday accommodation (‘’Property’’) you will be staying in. We help to arrange reservations and bookings between you and the Owner and take payments from you on behalf of the Owner.

We are only arranging a contract between you and the Owner for hire of the Property and for any other services or arrangement you purchase from the Owner (the “Booking”). This means the legal contract for the Booking is between you and the Owner despite the fact that a payment for the Booking has been made to the Agent. Your contract for the Booking is not with Sawday’s Canopy & Stars Ltd (Canopy & Stars).

Canopy & Stars is part of the Sawday’s family of companies, a majority employee owned business, 24% owned by a charitable trust and a B Corp. We accept no liability in relation to any contract you enter into in relation to Bookings or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking.

When making your Booking we will arrange for you to enter into a contract with the Owner, as detailed in clause 1.2 below. Your Booking is subject to these Agency Terms & Conditions and any other specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.

You may decide to make more than one Booking at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.

By making a booking, you agree that:

- You have read these Agency Terms & Conditions and agree to be bound by them;

- The lead name on the Booking will be the person responsible for the Booking and shall be responsible for paying the deposit and the full price, for making any amendment and cancellation requests and for the payment of any additional charges. The lead name accepts these Terms & Conditions on behalf of all persons in the Booking;

- You consent to our use of your information in accordance with our Privacy Policy;

- You are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age

The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. To confirm your booking, you must pay a 25% deposit (or full payment if booking within 10 weeks of your check in date) and the entire Booking will be subject to the cancellation policy as outlined in clause 2 below. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm and Saturdays 10am to 2pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone, we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm and Saturday 10am to 2pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.

1. Booking and payments

1.1 In order to confirm your chosen Booking, you must pay a 25% non-refundable deposit as required (or full payment if booking within 10 weeks of the date of your check-in). The deposit is non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.

1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This Booking confirmation email will be sent within 24 hours and will contain the details of your Booking and of payments made and due. If you have not received your Booking confirmation email within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.

1.3 Once the 25% deposit has been paid, the full balance payment will be due 10 weeks in advance of your check in. A reminder to pay your balance will be sent to you one week prior to this 10 week date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your responsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the automated balance payment does not successfully go through as there is a problem with your card, such as it is expiring, then we will contact you to try and take alternative payment. If you do not make any payment due to Canopy & Stars by the due date for payment and at the latest within 5 days of this date, then with regret, we will notify the Owner who will cancel your Booking and terminate their contract with you. In these circumstances, your rights to a refund are set out in clause 2.3 and 2.4 below. Please note that if you have paid in a currency that is different to the original pricing, we will not be able to guarantee the same conversion rate that was used to convert the deposit payment.

1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.

1.5 Credit Card payments are processed via Elavon who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.

2. Cancellation by You

2.1 If you have to, or want to cancel or amend your Booking, this request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within two working days of receipt. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.

2.2 Cancellation by you at any time will result in your 25% deposit being forfeited. The deposit is always non-refundable as it covers costs incurred and services provided to enable your Booking.

2.3 All bookings are non-amendable and non-refundable within 10 weeks of your check in date. If you need to cancel your booking within 10 weeks, the total cost of the accommodation including the deposit will be forfeited. Cancellation should always be in writing to bookings@canopyandstars.co.uk.

2.4 If you need to cancel your booking at a date 10 weeks or more in advance of your check in date, the 25% deposit will be forfeited. If the booking has been paid in full the balance will be returned to you, minus the 25% deposit. Refunds will be issued in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to book your stay, the refund will be back onto a new Gift Voucher at the same amount as originally used. Alternatively, if you paid in cash, your refund will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.

2.5 Cancellations made by you, at any time, may incur a £50 administration fee in addition to us retaining the non-refundable deposit. This represents the administration costs incurred by us on behalf of the Owner to deal with such requests.

2.6 If extreme weather prevents you from reaching your holiday, taking, or finishing your holiday, you are still subject to these cancellation terms as outlined in clause 2.3 above. We strongly recommend that you take out a travel insurance policy which covers this eventuality. In the event of the property becoming unavailable (such as due to fire or flooding), Canopy & Stars will endeavour to provide the Guest with suitable alternative accommodation, starting with any other accommodation that may be available with the same Owner of your Booking, or will refund all monies paid, or a proportion in the case of curtailment. The Agency cannot, however, pay any compensation or expenses as a consequence of such an event.

2.7 Cancellation insurance is available to purchase from many providers, but will be a third-party arrangement and not involve Canopy & Stars or the Owner in any way. You are strongly recommended to take out personal travel insurance for all members of your party for UK holidays and you must take out personal travel insurance for international holidays, including for illness and cancellation due to Covid-19. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment.

2.8 If you fail to check-in on your date of arrival your Booking will be cancelled and no refund will be due.

3. Amendments to your booking, requested by you

3.1 Amendments to your Booking can only be made more than 10 weeks prior to the check in date, after which time amendments may be treated as cancellation and our refund policy as detailed in clause 2.3 above may apply. All amendments are subject to availability and may incur a £50 admin fee detailed in clause 2.5 above.

3.2 If we can fulfil your request to amend your booking, any differences in price as a result of the amendment, will be paid by you in the case of an increase and refunded to you in the case of a decrease in price, e.g. amending your booking from low season to high season.

3.3 In the event that a date swap is offered, this will normally be agreed with a set timeframe to rebook and sometimes a credit against a future stay will be offered. The credit can only apply to a stay at the same space as originally booked.

3.3.1 If a date swap is offered, then the Agency Booking Terms and Conditions applied at the time of your original booking will still apply. Therefore, if your date was swapped within 10 weeks of the original check in date, the 10 week cancellation policy set out in clause 2.3 applies to your new stay, even if the new check in date is beyond 10 weeks.

4. Refunds

If a refund is issued it will be in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to purchase the original stay, the refund will be back onto a new Gift Voucher at the same amount as originally used.

5. Insurance

You are strongly recommended to take out personal travel insurance for all members of your party for your holiday, including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment for any reason. Please read your policy details carefully and take them with you on holiday.

6. Changes and Cancellations by the Owner

We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Booking or to cancel your Booking. We will also liaise between you and the Owner to try and organise an alternative Booking offered by the Owner, or a refund but we will have no further liability to you.

7. Cancellations due to events outside of Owner’s control

An Owner may have to cancel a booking due to events outside of their reasonable control (see clause 22). In such circumstances, we will liaise between you and the Owner to try and organise an any alternative Booking offered by the Owner, or a refund but we will have no further liability to you.

8. Complaints & Procedure

We always aim to provide the best possible holiday experience, however, if you have any complaint or problems during your stay, please immediately notify the Owner during the stay itself, so that the Owner has the opportunity to resolve the problem at the time. If you do not follow this procedure, there will be less opportunity for the Owner to investigate and resolve your complaint and to make your stay as enjoyable as possible. Delays may also mean that the amount of compensation you may be entitled to, may be reduced or negated.

Whether or not your complaint is dealt with satisfactorily, please also let us know of the problem as soon as possible by emailing info@canopyandstars.co.uk. We will aim to respond within 1 working day to acknowledge your email. We will then review your feedback and investigate the complaint. This may involve discussing your concerns with the owner, revising the website listing for inaccuracies, and reviewing previous guest feedback and internal inspection notes. This process can take time to complete, so please allow approx. 7 working days for a final response.

We also welcome you to fill in our feedback survey which will be sent to you via email the day after you check out. It is important for us to gather as much information as possible about the experiences our guests are having. This is what helps us support our Owner in fulfilling their potential and identifying if anything could be improved.

9. Our Responsibility for your Booking

Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.

10. Your Responsibilities

10.1 Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their Property.

10.2 You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners may also require a damage deposit. If so, this information will be provided on the website place page under ‘essentials’.

10.3 You must also leave the property by the check-out time specified on your Booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Please note that this would be without the right to any refund.

11. Pets

11.1 Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. If you take a pet to a place that doesn’t allow pets, or you exceed the number of pets allowed at a place, the Owner has the right to refuse you to stay at the Property, and/or they may ask you to leave the Property before the end of the holiday period. Please note that this would be without the right to any refund.

11.2 A nightly charge may be made by the Owner for each pet and additional terms may apply, you will be notified of this at point of Booking. Please check these terms carefully before booking and arriving.

11.3 Please do not leave your pets alone or unsupervised in the property at any time during your stay. For the safety and comfort of your pet we request that Owners exercise due diligence at all times, especially where the property is located near a road/livestock. Canopy & Stars nor the Owner can accept responsibility for the safety of your pet.

11.4 If any guest has an allergy to pets, please be aware that Owners (and we) cannot guarantee that a pet has not stayed in a particular Property. We and Owners cannot accept responsibility for any suffering which may occur as a result of such animals having been present in a property.

11.5 We ask that all owners of pets keep their pet under control at all times and to be responsible for ensuring that they do not damage the Property, livestock or vegetation during the stay. You will be liable for any damage caused by your pet. Any damage is to be reported to the Owner immediately. Any additional cleaning required, that may incur an additional charge, will be at the Owner's discretion.

12. Special requests

If you have any special requests (for example dietary requirements, allergy, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.

13. Maximum Numbers

Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property. Most owners reserve the right to refuse admittance or revoke a Booking if this condition is not observed and you are unlikely to receive any refund.

13.1 The Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As Agent, we will have no liability to you in these circumstances.

13.2 The Owner only supplies the Property for domestic and private use. You agree not to use the Property for any commercial, business or re-sale purpose, and the Owner has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you do wish to use the Property for a commercial purpose, you must contact Canopy & Stars prior to confirming your booking.

14. Group Bookings

Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled, and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of Booking is permitted.

15. Pricing

15.1 Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.

15.2 Rates are set per place in the currency specified by the Owner. Where this has been converted into the currency of your preference, until the payment stage this will be an estimation only, based on a recent exchange rate. The original rate will be displayed before you confirm your payment and you will be given the option of paying in your own currency at our guaranteed rate, or paying in your own currency and leaving the conversion and any associated fees to your card provider.

16. Information & Accuracy

The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:

(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you

(2) subject to availability, change your booking dates to dates when the pricing can be honoured and so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded

(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.

17. VAT

Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price. If the rate of VAT changes between the date of the Booking and the date of the stay, Canopy & Stars may adjust the rate of VAT that you pay, unless you have already paid for the Booking in full before the change in the rate of VAT takes effect.

18. Visa, passport and health requirements

Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the international Booking. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday. Prior to international travel it is your responsibility to check whether it is safe to travel by visiting the FCO website www.gov.uk/foreign-travel-advice.

19. Governing Law and Jurisdiction

These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.

20. Discrepancies

In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.

21. Validity clause

In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.

22. Events beyond an Owner or Agency’s control

If an Owner or Canopy & Stars is prevented or delayed from complying with any of their respective obligations under these Agency Terms & Conditions or a contract for a Booking due to events or circumstances beyond their reasonable control, the inability or delay in performing those obligations will not be treated as a breach of these Agency Terms & Conditions or a contract for a Booking. Examples of such events or circumstances include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, pandemic (including Covid-19), any national/local/regional government restrictions.

Thank you for wading through all the very boring, but very important stuff above.

Now the outdoors is calling, so go and get wild in nature!

Coddiwomple Cabin

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Downash Wood, Tinkers Lane, Ticehurst, East Sussex, TN5 7LU

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Downash Wood, Tinkers Lane, Ticehurst, East Sussex, TN5 7LU

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