Damselfly
Pembrokeshire, United Kingdom
Marle Cottage
- Our low price promise from £85 p/n
-
Shepherd's hut
Sleeps 2
- One double bed
Overview
If you’ve ever wanted to escape to a little place in the country, then join Heather and Gill on their Pembrokeshire smallholding, because they did exactly that. Over the years since they’ve moved to the foothills of the Preseli Hills, they’ve set up the extensive veg garden and the masses of flower beds, established an orchard and fenced off a field for the chickens. The next move was to then build a linked pair of shepherd’s huts, allowing them to share their little slice of paradise with guests. Damselfly is a unique space, with two shepherd’s huts handcrafted by Heather herself and linked by a one metre covered walkway. The far hut is the cosy bedroom, with a folding table, easy chair and crackling wood burner. The near hut is the kitchen and bathroom, both with all modern comforts and even underfloor heating blended into the hut’s style with a loving finish.
Although the hut is only about 15 meters from Marle Cottage, it feels very secluded, with the fire bowl, pizza oven and BBQ hidden behind masses of willow and flowers. You might bump into Heather and Gill as you head out for a day of exploration and adventure on the wild Pembrokeshire coast, and they will be happy to stop for a chat, but equally as happy to leave you relaxing in their rural idyll. After all, as the sign on Damselfly says, "a life without dreams is like a garden without flowers".
Essentials
The important stuff
- Check in: after 4 pm
- Check out: before 11am
- Bring torches, wellies and binoculars if you have them
- Mobile phone signal can be intermittent
Sleeping arrangements
- One double bed
Cooking
- Hob and microwave oven in kitchen
- Fridge
- Firebowl in Damselfly garden
- Pizza oven near huts
Washing
- Flushing toilet, electric shower and sink in adjoining hut
- Belfast sink in kitchen
Heating, lighting & bedding
- Wood burner in sleeping hut
- Underfloor heating in kitchen/bathroom hut
- Bed linen and towels provided
- Electric lighting
- Plug sockets in hut
Entertainment
- Pack of cards, chess set, backgammon set, scrabble and dominoes in the cupboard in the snug
- Books on birds, trees, gardening, small holding, some fiction, Dylan Thomas poetry as well as a host of information about local places to visit
- Drum and a bodhrain folk which can be borrowed from the owners to take to the firpit up at the sundown hideaway
- DAB radio
Getting there
Damselfly, Marle Cottage, Boncath, Pembrokeshire, SA37 0JS
Main gate: ///parrot.owners.pushover
By car
From Aberystwyth
Take the A487 signposted to Cardigan. Drive through Llanrhystud, Aberarth, Aberaeron,Llanarth, Plwmp and Blaenporth. Arrive in Cardigan (there is a Tesco on the right for last minute provisions). At the first roundabout take the third exit, staying on the A487. At the second roundabout take the first exit signposted Tenby (A478). Drive for about six miles then take the Boncath turning on the left (B4332). At the crossroads in Boncath drive straight over, signposted Bwlch y Groes. Drive for about a mile, crossing a small bridge and almost immediately turn right just beside the blue house on the right. Follow this single track road as it curves round to the right, past a small farm, then take the track on the right signposted Crymych. Marle Cottage is the first smallholding along here and is on the right.
From Camarthen
Take the A484 signposted Cardigan. Drive for 16 miles to Newcastle Emlyn. Take the A484 to Cenarth. At Cenarth turn left onto the B4332 signposted Boncath (before crossing river). At the crossroads in Boncath turn left signposted Bwlch y Groes. Drive for about a mile, over a small bridge and almost immediately turn right just beside the blue house on the right. Follow this single track road as it curves round to the right, past a small farm, then take the track on the right signposted Crymych. Marle Cottage is the first smallholding along here and is on the right.
Parking is in the yard, a 1-2 minute walk across the orchard and through the vegetable gardens to your own wildlife garden and Damselfly.
By train
There is a train station in Carmarthen (half an hour away by car) and one in Aberystwyth (an hour away).
By bus
There is a bus from Cardigan (not frequent) to Boncath, a mile away from Marle Cottage.
Food & Drink
At Marle Cottage
Tea, ground coffee, sugar and milk provided as well as a slice of cake or biscuits.
Local shops
There is a small village shop in Boncath, a mile away, for basics. In Crymych, three miles away, there is a wonderful wholefood shop, a quality butcher, a chemist and small supermarket.
In Cardigan, seven miles away, there is a supermarket (please talk to the owners if you would like a delivery arranged).
Places to eat
PizzaTipi - woodfired handmade pizza, Great coffee, local craft beers & wine in riverside courtyard. Fire bowls and tipis, good music sometimes live
Nags Head Inn - a traditional Pembrokeshire pub in the Cych valley surrounded by woodland, serving exciting innovative food
Blas at Fronlas - really good, unpretentious food in a welcoming and cosy café, fantastic vibe, with a tunes and tapas night on a Friday in summer. Well worth the journey
Activities
Places to visit
Mwnt - a small whitewashed chapel overlooking a National Trust Beach
Cardigan - a bustling market with prettily painted Georgian buildings by the River Teifi it has its own castle, quay and a wealth of shops, cafes, restaurants and culture
Cenarth - a pretty village on the River Teifi, where the salmon leap and coracles are sailed at times
Llangranog - a beautiful unspoiled seaside village nestled in a steep valley
St Dogmaels - a very pretty village with a working flour mill, an ancient abbey and an award winning Farmers Market open on Tuesdays
Newport – an enchanting town full of unique shops and places to eat, it is quirky with an amazing beach and is nestled at the foot of the Preseli Mountains
Newcastle Emlyn – a lovely little market town, with interesting shops, a ruined castle and a very good wholefood shop and café
Castell Henlleys – an iron age village run by the National Park
A bit further afield
New Quey – a favourite haunt of Dylan Thomas, it is a busier seaside town with a lovely harbour
Aberaeron – a lively harbour town, with gorgeous Georgian buildings, interesting shops and an award winning restaurant The Harbourmaster Hotel
St Davids – the smallest city in the UK, with its stunning Norman cathedral, interesting galleries, places to eat and magical coastline and secret beaches it is an enchanting day out
Bosherton Lilly Ponds – amazingly huge lily ponds, walk around them to the magical beach, then wander around the Stackpole estate
Tenby – three glorious golden beaches and a lovely little town wrapped up in a medieval wall, there is lots to do and see
Narberth – a very elegant town with truly a host of independent shops and places to eat
Lauharne – a fascinating town where Dylan Thomas lived with his family, his home can be visited and his writing hut visited, there is a Dylan Thomas walk which takes in his final resting place
Outdoor & Active
Walk the coast path, miles of wonderful coastline to explore, with pubs and cafes every now and again to rest a while.
Poppit Sands – a gloriously long beach with sand dunes and a marvellous café nearby. A great place to fly a kite, body surf, swim, make sand castles
The ‘Golden Road’ is a famous but quiet track covering eight miles of the Preseli Hills
Rockpooling on the many beaches of Manorbier
Watersports including coasteering, kayaking, windsurfing and body boarding
Angling and sea fishing
Horse riding in the heather
Visit the islands around Pembrokeshire by boat (Skomer, Stokholm, Grassholm, Caldy)
Seal spotting
Visit Dark Sky Discovery sites
Meet your hosts
Meet Gill & Heather
Heather has been a cabinet maker for many years and Gill has worked, supporting different groups of vulnerable people, using nature as a key to recovery and achievement. They lived in the very beautiful Peak District but had a hankering to be by the sea and had fallen in love with Pembrokeshire over many camping holidays. They both had a deep desire to get back to the land, to have a go at self sufficiency so when the opportunity to move to a smallholding in Pembrokeshire arose they didn’t hesitate.
After ten years of smallholding, they made the huge decision to rewild Marle, to encourage more wildlife and rest the land. It is a work in progress but already there are bigger numbers and species of butterflies and moths as well as extensive evidence of badgers and hedgehogs sharing the space.
They love the laid back life in Pembrokeshire, the beautiful beaches and exhilarating coast line, spending evenings around campfires and drumming and observing wildlife, with many hours lost checking out the dragon and damselflies at Marle Cottage. Damselfly has emerged out of their enjoyment for camping and sharing the fun of outside living and smallholding in a wonderful environment.
Wildlife & Environment
Marle Cottage is a six acre organic smallholding just outside Pembrokeshire National park, surrounded by single track roads, bounded by hedgerows full of flowers, colours, perfumes and critters and with a small ancient bluebell wood just minutes down the lanes. The smallholding, with deep beds, a small orchard, a wildlife garden and pond, paddocks and hideaway places beyond, looks over Frenni Fawr in the foothills of the Preseli Hills. Life here is peaceful, with birdsong, cock crowing and bleating sheep the soundtrack to the day. Wild horses roam free in the Preseli Hills, amongst the bronze age remains and stone circles.
Damselfly is just a few miles away from the stunning Pembrokeshire coastline and close to the beautiful rural towns of Cardigan, Crymych and Newcastle Emlyn. Wildlife abounds both at Marle Cottage and within Pembrokeshire with its ancient woodlands, historic towns, quiet beaches and hills. There are seals, dolphins, porpoises and whales to spot, guillemots, puffins and a host of other wildlife to discover and enjoy. At Damselfly on sunny summer days there are dragonflies and damselflies flitting over the pond, pond skaters, water boatmen, whirligigs and newts in the pond. Bumblebees and honeybees are busy as are the butterflies, blackbirds, thrushes, magpies and at dusk there are bats. Over the rest of Marle Cottage there are badgers, foxes, voles and moles. The red tailed kite swoops over as do buzzards, and there are starlings and swifts each year, sometimes even murmurations. At the moment the owners have free range hens, with goats soon to arrive along with a few sheep to keep the grass down.
Reviews
Wonderful stay, Heather was an amazing host.
26/01/2024Angus
Amazing
26/12/2023Rose
Our stay at Damselfly was the perfect start to our mini-moon, the location was so peaceful and the huts were well equipped and very cosy! Our three nights in Damselfly allowed us to have some relaxed slow mornings and time to explore the local area at leisure. We really appreciated the lovely bara brith on arrival and the owners cooperation with my mother to arrange a fantastic honeymoon surprise for us.
20/08/2023Hazel
We had a fabulous 3 nights stay at Damselfly. The shepherd’s huts were gorgeous! They were beautifully made by the owner Heather. There was so much attention to detail and every home comfort had been thought of. The bed was very comfortable and the wood burner made the evenings feel relaxed and special. A proper flushing toilet and nice hot shower was very welcome too.The kitchen was very sweet with everything needed to cook a meal. Unfortunately the weather was very wet during our stay, so we only got into the garden once on our last morning. However it was a pretty area, nicely set out with benches, a table and chairs and bbq, pizza oven and fire pit. Heather made us feel very welcome and made suggestions of places to go and things to see. We came away feeling relaxed and rested.
29/07/2023Elizabeth
Its a lovely place to stay, everything you need is in Damselfly. The location is beautiful, you have your own little garden with pond. It was very relaxing. On a day with a clear evening we cooked pizza in the pizza oven and sat outside until late. It could not have been a more perfect place to stay.
16/06/2023Catherine
Booking Terms
Canopy & Stars low price promise
Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)
What does ‘from price’ mean?
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.
Agency Terms & Conditions
Except where otherwise specified, we Sawday’s Canopy & Stars Ltd (Company No 09088366) of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. As an Agent we act as an intermediary between you and the owner (‘’Owner’’) of the holiday accommodation (‘’Property’’) you will be staying in. We help to arrange reservations and bookings between you and the Owner and take payments from you on behalf of the Owner.
We are only arranging a contract between you and the Owner for hire of the Property and for any other services or arrangement you purchase from the Owner (the “Booking”). This means the legal contract for the Booking is between you and the Owner despite the fact that a payment for the Booking has been made to the Agent. Your contract for the Booking is not with Sawday’s Canopy & Stars Ltd (Canopy & Stars).
Canopy & Stars is part of the Sawday’s family of companies, a majority employee owned business, 24% owned by a charitable trust and a B Corp. We accept no liability in relation to any contract you enter into in relation to Bookings or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking.
When making your Booking we will arrange for you to enter into a contract with the Owner, as detailed in clause 1.2 below. Your Booking is subject to these Agency Terms & Conditions and any other specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.
You may decide to make more than one Booking at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.
By making a booking, you agree that:
- You have read these Agency Terms & Conditions and agree to be bound by them;
- The lead name on the Booking will be the person responsible for the Booking and shall be responsible for paying the deposit and the full price, for making any amendment and cancellation requests and for the payment of any additional charges. The lead name accepts these Terms & Conditions on behalf of all persons in the Booking;
- You consent to our use of your information in accordance with our Privacy Policy;
- You are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age
The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. To confirm your booking, you must pay a 25% deposit (or full payment if booking within 10 weeks of your check in date) and the entire Booking will be subject to the cancellation policy as outlined in clause 2 below. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm and Saturdays 10am to 2pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone, we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm and Saturday 10am to 2pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.
1. Booking and payments
1.1 In order to confirm your chosen Booking, you must pay a 25% non-refundable deposit as required (or full payment if booking within 10 weeks of the date of your check-in). The deposit is non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.
1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This Booking confirmation email will be sent within 24 hours and will contain the details of your Booking and of payments made and due. If you have not received your Booking confirmation email within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.
1.3 Once the 25% deposit has been paid, the full balance payment will be due 10 weeks in advance of your check in. A reminder to pay your balance will be sent to you one week prior to this 10 week date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your responsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the automated balance payment does not successfully go through as there is a problem with your card, such as it is expiring, then we will contact you to try and take alternative payment. If you do not make any payment due to Canopy & Stars by the due date for payment and at the latest within 5 days of this date, then with regret, we will notify the Owner who will cancel your Booking and terminate their contract with you. In these circumstances, your rights to a refund are set out in clause 2.3 and 2.4 below. Please note that if you have paid in a currency that is different to the original pricing, we will not be able to guarantee the same conversion rate that was used to convert the deposit payment.
1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.
1.5 Credit Card payments are processed via Elavon who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.
2. Cancellation by You
2.1 If you have to, or want to cancel or amend your Booking, this request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within two working days of receipt. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.
2.2 Cancellation by you at any time will result in your 25% deposit being forfeited. The deposit is always non-refundable as it covers costs incurred and services provided to enable your Booking.
2.3 All bookings are non-amendable and non-refundable within 10 weeks of your check in date. If you need to cancel your booking within 10 weeks, the total cost of the accommodation including the deposit will be forfeited. Cancellation should always be in writing to bookings@canopyandstars.co.uk.
2.4 If you need to cancel your booking at a date 10 weeks or more in advance of your check in date, the 25% deposit will be forfeited. If the booking has been paid in full the balance will be returned to you, minus the 25% deposit. Refunds will be issued in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to book your stay, the refund will be back onto a new Gift Voucher at the same amount as originally used. Alternatively, if you paid in cash, your refund will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.
2.5 Cancellations made by you, at any time, may incur a £50 administration fee in addition to us retaining the non-refundable deposit. This represents the administration costs incurred by us on behalf of the Owner to deal with such requests.
2.6 If extreme weather prevents you from reaching your holiday, taking, or finishing your holiday, you are still subject to these cancellation terms as outlined in clause 2.3 above. We strongly recommend that you take out a travel insurance policy which covers this eventuality. In the event of the property becoming unavailable (such as due to fire or flooding), Canopy & Stars will endeavour to provide the Guest with suitable alternative accommodation, starting with any other accommodation that may be available with the same Owner of your Booking, or will refund all monies paid, or a proportion in the case of curtailment. The Agency cannot, however, pay any compensation or expenses as a consequence of such an event.
2.7 Cancellation insurance is available to purchase from many providers, but will be a third-party arrangement and not involve Canopy & Stars or the Owner in any way. You are strongly recommended to take out personal travel insurance for all members of your party for UK holidays and you must take out personal travel insurance for international holidays, including for illness and cancellation due to Covid-19. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment.
2.8 If you fail to check-in on your date of arrival your Booking will be cancelled and no refund will be due.
3. Amendments to your booking, requested by you
3.1 Amendments to your Booking can only be made more than 10 weeks prior to the check in date, after which time amendments may be treated as cancellation and our refund policy as detailed in clause 2.3 above may apply. All amendments are subject to availability and may incur a £50 admin fee detailed in clause 2.5 above.
3.2 If we can fulfil your request to amend your booking, any differences in price as a result of the amendment, will be paid by you in the case of an increase and refunded to you in the case of a decrease in price, e.g. amending your booking from low season to high season.
3.3 In the event that a date swap is offered, this will normally be agreed with a set timeframe to rebook and sometimes a credit against a future stay will be offered. The credit can only apply to a stay at the same space as originally booked.
3.3.1 If a date swap is offered, then the Agency Booking Terms and Conditions applied at the time of your original booking will still apply. Therefore, if your date was swapped within 10 weeks of the original check in date, the 10 week cancellation policy set out in clause 2.3 applies to your new stay, even if the new check in date is beyond 10 weeks.
4. Refunds
If a refund is issued it will be in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to purchase the original stay, the refund will be back onto a new Gift Voucher at the same amount as originally used.
5. Insurance
You are strongly recommended to take out personal travel insurance for all members of your party for your holiday, including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment for any reason. Please read your policy details carefully and take them with you on holiday.
6. Changes and Cancellations by the Owner
We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Booking or to cancel your Booking. We will also liaise between you and the Owner to try and organise an alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
7. Cancellations due to events outside of Owner’s control
An Owner may have to cancel a booking due to events outside of their reasonable control (see clause 22). In such circumstances, we will liaise between you and the Owner to try and organise an any alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
8. Complaints & Procedure
We always aim to provide the best possible holiday experience, however, if you have any complaint or problems during your stay, please immediately notify the Owner during the stay itself, so that the Owner has the opportunity to resolve the problem at the time. If you do not follow this procedure, there will be less opportunity for the Owner to investigate and resolve your complaint and to make your stay as enjoyable as possible. Delays may also mean that the amount of compensation you may be entitled to, may be reduced or negated.
Whether or not your complaint is dealt with satisfactorily, please also let us know of the problem as soon as possible by emailing info@canopyandstars.co.uk. We will aim to respond within 1 working day to acknowledge your email. We will then review your feedback and investigate the complaint. This may involve discussing your concerns with the owner, revising the website listing for inaccuracies, and reviewing previous guest feedback and internal inspection notes. This process can take time to complete, so please allow approx. 7 working days for a final response.
We also welcome you to fill in our feedback survey which will be sent to you via email the day after you check out. It is important for us to gather as much information as possible about the experiences our guests are having. This is what helps us support our Owner in fulfilling their potential and identifying if anything could be improved.
9. Our Responsibility for your Booking
Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.
10. Your Responsibilities
10.1 Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their Property.
10.2 You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners may also require a damage deposit. If so, this information will be provided on the website place page under ‘essentials’.
10.3 You must also leave the property by the check-out time specified on your Booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Please note that this would be without the right to any refund.
11. Pets
11.1 Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. If you take a pet to a place that doesn’t allow pets, or you exceed the number of pets allowed at a place, the Owner has the right to refuse you to stay at the Property, and/or they may ask you to leave the Property before the end of the holiday period. Please note that this would be without the right to any refund.
11.2 A nightly charge may be made by the Owner for each pet and additional terms may apply, you will be notified of this at point of Booking. Please check these terms carefully before booking and arriving.
11.3 Please do not leave your pets alone or unsupervised in the property at any time during your stay. For the safety and comfort of your pet we request that Owners exercise due diligence at all times, especially where the property is located near a road/livestock. Canopy & Stars nor the Owner can accept responsibility for the safety of your pet.
11.4 If any guest has an allergy to pets, please be aware that Owners (and we) cannot guarantee that a pet has not stayed in a particular Property. We and Owners cannot accept responsibility for any suffering which may occur as a result of such animals having been present in a property.
11.5 We ask that all owners of pets keep their pet under control at all times and to be responsible for ensuring that they do not damage the Property, livestock or vegetation during the stay. You will be liable for any damage caused by your pet. Any damage is to be reported to the Owner immediately. Any additional cleaning required, that may incur an additional charge, will be at the Owner's discretion.
12. Special requests
If you have any special requests (for example dietary requirements, allergy, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.
13. Maximum Numbers
Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property. Most owners reserve the right to refuse admittance or revoke a Booking if this condition is not observed and you are unlikely to receive any refund.
13.1 The Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As Agent, we will have no liability to you in these circumstances.
13.2 The Owner only supplies the Property for domestic and private use. You agree not to use the Property for any commercial, business or re-sale purpose, and the Owner has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you do wish to use the Property for a commercial purpose, you must contact Canopy & Stars prior to confirming your booking.
14. Group Bookings
Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled, and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of Booking is permitted.
15. Pricing
15.1 Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.
15.2 Rates are set per place in the currency specified by the Owner. Where this has been converted into the currency of your preference, until the payment stage this will be an estimation only, based on a recent exchange rate. The original rate will be displayed before you confirm your payment and you will be given the option of paying in your own currency at our guaranteed rate, or paying in your own currency and leaving the conversion and any associated fees to your card provider.
16. Information & Accuracy
The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:
(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you
OR
(2) subject to availability, change your booking dates to dates when the pricing can be honoured and so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded
OR
(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.
17. VAT
Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price. If the rate of VAT changes between the date of the Booking and the date of the stay, Canopy & Stars may adjust the rate of VAT that you pay, unless you have already paid for the Booking in full before the change in the rate of VAT takes effect.
18. Visa, passport and health requirements
Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the international Booking. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday. Prior to international travel it is your responsibility to check whether it is safe to travel by visiting the FCO website www.gov.uk/foreign-travel-advice.
19. Governing Law and Jurisdiction
These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.
20. Discrepancies
In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.
21. Validity clause
In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.
22. Events beyond an Owner or Agency’s control
If an Owner or Canopy & Stars is prevented or delayed from complying with any of their respective obligations under these Agency Terms & Conditions or a contract for a Booking due to events or circumstances beyond their reasonable control, the inability or delay in performing those obligations will not be treated as a breach of these Agency Terms & Conditions or a contract for a Booking. Examples of such events or circumstances include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, pandemic (including Covid-19), any national/local/regional government restrictions.
Thank you for wading through all the very boring, but very important stuff above.
Now the outdoors is calling, so go and get wild in nature!
Wonderful stay, Heather was an amazing host.
26/01/2024